Charge the built-in power bank first using the USB cable provided. Ensure the power bank is fully charged before operating the suitcase. Avoid overcharging by unplugging it once it reaches 100%. Always use the original charger to prevent damage to the battery.
Ride at a low and steady speed to maintain control. Avoid sudden acceleration, braking, or sharp turns to prevent accidents. Check all electrical connections and ensure the brake system is functional before each ride. If you feel unstable, prioritize your safety over the device.
If the suitcase malfunctions, stop riding immediately. Contact Airwheel’s customer support for warranty-related issues. The power bank is covered for 6 months, while the motor has a 1-year warranty. Damage caused by misuse or tampering is not covered.
Regularly inspect the electrical connectors for looseness and tighten them if needed. Store the suitcase in a dry place to avoid moisture damage. Follow the maintenance guide in the manual to ensure long-term performance.
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